Following on from the launch of our Free Behavioural Sales Training in January, we held our first event of the year at PG Headquarters in Leicester. A combination of candidates we have placed over recent months and also our consultants took part. Lead by our training delivery partner Clare Campbell of Chameleon Change Management.
Well what an event, from discovering about your own behavioural style, that of your customers and the effect both have on your ability to build relationships, close sales but just as importantly the effect on brands.
The section around customer experience was also a highlight, as it gives delegates the opportunity to step back and review how their customer feels during the sales process. Do your employees genuinely understand that clients want to be made to feel, how they want to feel. Not, how the salesman wants them to feel!
Everyone left with an action plan, detailing how the knowledge they had gained during the day would be put into practice. This not only helps them in their daily role but should they wish to, they can share with their line managers to use as part of personal development.
Comments from the delegates:
“Great day, not the usual patronising classroom based course. Very worthwhile!” (Manufacturer BDM)
“I had reservations as I have attended many courses over the years. However, I have to say Clare understands not only training but because of her background in the Automotive industry she can relate the content to real life situations. It certainly different to any course I have been on and is more than relevant to my everyday role. I will use it with a certain tricky client of mine next time I meet them.” (Motor Factor Sales Representative)
We would have to point out that this was a FREE course which forms part of our Platinum Terms of Business along with our industry leading 12 Month Candidate Guarantee.
This is another reason why we are the market leader! and if you are not using us, you are using the wrong recruiter!
If you wish to know, more get in touch with us using by clicking here https://www.pgautomotive.com/contacts/ or calling us on 0845 643 0497